FREQUENTLY ASKED QUESTIONS

FAQ

What are Wax Nibbles made from?

Sugarplum Row Wax Nibbles are made with our proprietary blend of food-grade paraffin wax, combined with carefully selected fragrance oils and colors to create a beautiful home fragrance experience.

Why are Wax Nibbles two different colors?

Our Wax Nibbles are made in two complementary colors for visual appeal. Both colors in each scent smell the same. The two-color look is part of what makes Sugarplum Row stand out. We wanted to create a product that feels special, charming, and different from the ordinary wax melts already out there.

Are the two colors different scents?

No. Each Wax Nibble scent uses one fragrance throughout the product. The two colors are simply for appearance and presentation.

Are Wax Nibbles safe to eat?

No. Wax Nibbles are not food and should never be eaten.

While Wax Nibbles are not considered poisonous, they will not taste good, may cause an upset stomach, and can present a choking hazard. Please keep all Wax Nibbles out of reach of children and pets.

If Wax Nibbles are accidentally eaten, contact Poison Control or seek medical guidance.

Where is Sugarplum Row located?

Sugarplum Row is based in Traverse City, Michigan. Many of our products are inspired by the natural beauty of Northern Michigan, from lake breezes and sandy dunes to cherry orchards, forests, gardens, and small-town charm.

Are your products handmade?

Yes. Sugarplum Row is a small-batch, package-to-order company. Our Wax Nibbles are handmade with care, which means each order receives personal attention before it is packaged and shipped.

How does shipping work?

Because Sugarplum Row is a small-batch, pack-to-order company, this schedule allows us to prepare and inspect each order carefully before it leaves us.

When will my order ship?

Orders received during the week will ship on Saturday.

Orders received over the weekend will ship on Monday

What is the best way to store Wax Nibbles?

Store Wax Nibbles in a cool, dry place away from direct sunlight, heat, and moisture. Proper storage helps preserve their appearance, fragrance, and overall quality.

Why choose Sugarplum Row?

Sugarplum Row was created to offer something charming, beautiful, and memorable. Our Wax Nibbles are designed to look as delightful as they smell, with handcrafted care, thoughtful fragrance inspiration, and a little bit of Northern Michigan magic in every package.

QUESTIONS

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